Trouble uploading documents (Image to idea creation)
Issue: Unable to upload a file for idea extraction
Please ensure:
- The file size does not exceed 4MB
- The file format is supported (JPG, PNG, or PDF)
If that checks out, try these steps:
- Sign out and sign in again
- Use a private/incognito browser window
- Clear your browser cache
If none of these resolve the issue, reach out to our team.